Payment & Refund Policy

1. Payment Terms

For our agency services, payments are typically structured in milestones. A standard project requires an initial upfront deposit to commence work, with subsequent payments tied to predefined deliverables. All invoices are due upon receipt unless otherwise specified in your formal project contract.

2. Refund Policy

Due to the custom nature of software engineering, web design, and digital agency services, all payments made are generally non-refundable. Once work has commenced or resources have been allocated to your project, the initial deposit is strictly non-refundable.

If a project is mutually canceled prior to completion, any outstanding invoices for work already delivered must be paid in full. We are committed to working closely with our clients to ensure complete satisfaction at every milestone to prevent such occurrences.

3. Late Payments

Failure to complete payments on agreed-upon milestones may result in the suspension of project development and withholding of deliverables or source code until the outstanding balance is cleared.